Privacy policy

Effective Date: [23/6/2025]

At CeylonXO, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website: www.ceylonxo.lk.

Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, and contact number (only when you contact us or subscribe to updates).
  • Usage Data: including pages visited, time spent on the site, referring URLs, and browser/device type.
  • Location Data: if you allow location access, we may use it to suggest nearby listings.

How We Use Your Information

We use the information we collect to:

  • Improve user experience and personalize your interactions.
  • Maintain and improve our website content and performance.
  • Respond to inquiries and feedback.
  • Send occasional updates, only with your consent.
  • Analyze trends and usage statistics.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

  • Essential cookies – for site functionality.
  • Performance cookies – to gather usage statistics.
  • Marketing cookies – to personalize content (if applicable).
  • You can control or disable cookies through your browser settings.

Third-Party Links

CeylonXO may contain links to third-party sites (e.g., hotel websites, restaurant menus). We are not responsible for the content or privacy practices of these external sites. We recommend reviewing their privacy policies separately.

Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share data:

  • With service providers who assist in operating our site (under confidentiality agreements).
  • When required by law or legal processes.
  • To protect the rights, safety, or property of CeylonXO and its users.

Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure. Please use caution when submitting personal information online.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children.

Your Choices and Rights

You may:

  • Request access to or deletion of your personal data.
  • Opt out of any newsletters or marketing communications.
  • Manage cookie preferences through your browser.
  • To make a request, contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
CeylonXO Team
Email: [email protected]
Website: www.ceylonxo.lk